Financial Services Industry - Employee Review Analysis
This dashboard analyses employee reviews published on Glassdoor to extract and visualise organisational culture signals for companies in the financial services sector. It covers 2,442 MSCI-listed companies spanning 11 GICS sectors and 73 industries, plus 14 major unlisted asset managers, giving a universe of institutions from global investment banks and insurers to boutique asset managers and fintech firms.
Culture is scored using two well-established academic frameworks — Hofstede's Organisational Culture model and the MIT Sloan "Big 9" framework — applied consistently across all companies so that direct, apples-to-apples comparisons are possible. Financial performance data from FMP is then linked to each company, enabling the dashboard to test empirically whether stronger culture correlates with better business outcomes.
Employee reviews are fetched from Glassdoor via the OpenWeb Ninja API (with a RapidAPI fallback). Each review captures the free-text pros, cons and advice fields alongside structured ratings for overall score, culture, work-life balance, compensation, career opportunities, management and diversity.
Each review is scored against curated keyword dictionaries for every culture dimension. For Hofstede dimensions the score is bipolar (keywords pull the score towards −1 or +1). For MIT dimensions the score is unipolar (keywords accumulate on a 0–10 scale). Scores are computed per review and then averaged to company level.
Each company is assigned a confidence level based on its review count: High (> 50 reviews), Medium (20–50 reviews) or Low (< 20 reviews). Low-confidence scores should be treated as directional only. The dashboard displays the confidence indicator throughout.
Financial metrics (ROE, operating margin, TSR, revenue growth) are sourced from FMP for listed companies and from proprietary data for unlisted asset managers. A composite performance score is computed within peer groups (same GICS sector) and linked to culture scores for correlation analysis.
The GICS filter in the top-right header controls which companies are included in every chart across the dashboard. GICS (Global Industry Classification Standard) is a four-level hierarchy: Sector → Industry → Sub-Industry → Company. You can filter to a broad Sector (e.g. "Financials"), a narrower Industry (e.g. "Capital Markets") or a precise Sub-Industry (e.g. "Asset Management & Custody Banks"). Selecting "All" restores the full universe. Most analysis tabs update instantly when the filter changes.
Developed by Geert Hofstede, this model describes culture along six bipolar dimensions. Each dimension is scored from −1 to +1; the sign indicates which pole dominates.
| Process vs Results | Routine & risk-avoidance vs outcome focus & effort |
| Employee vs Job | People-first culture vs task and deliverable focus |
| Parochial vs Professional | Identity from employer vs professional standards |
| Open vs Closed | Welcoming to outsiders vs secretive & cliquey |
| Loose vs Tight | Informal norms vs strict rules & compliance |
| Normative vs Pragmatic | Ethics-driven vs market & client-driven |
Derived from MIT's Culture 500 research project, this model identifies nine unipolar culture attributes. Each is scored from 0 to 10; higher is stronger presence of that attribute.
| Agility | Speed, adaptability and responsiveness to change |
| Collaboration | Teamwork, cross-functional cooperation |
| Customer Orientation | Focus on client needs and service quality |
| Diversity | Inclusion of different backgrounds and perspectives |
| Execution | Operational discipline and delivering results |
| Innovation | Creativity, experimentation and new ideas |
| Integrity | Ethical behaviour, honesty and transparency |
| Performance | Meritocracy, accountability and high standards |
| Respect | Dignity, psychological safety and wellbeing |
Browse the full list of analysed companies with review counts, average ratings and confidence levels. Use this as your starting point to identify which institutions have robust data before diving into individual company analysis.
Side-by-side radar charts showing a selected company's Hofstede and MIT Big 9 profiles simultaneously, with optional overlay of the sector or industry average. Good for a quick top-level culture summary of a single firm.
Time-series line chart of any Glassdoor rating dimension (overall, culture, work-life balance, compensation, career opportunities, management, diversity, CEO approval, business outlook, recommendation rate) for a chosen company, with an optional second company or industry average for comparison.
Deep dive into a single company's six Hofstede dimensions, shown as position-on-spectrum sliders. A trend sub-tab shows how each dimension has shifted quarter by quarter. Compare with an optional benchmark company or industry average.
Equivalent deep dive for the nine MIT Big 9 dimensions, with bar charts showing absolute scores and a trend sub-tab for temporal changes. Particularly useful for tracking cultural evolution during mergers, leadership changes or market disruptions.
Correlation heatmap between each of the 15 culture dimensions and four financial performance metrics (ROE, operating margin, TSR, AUM growth). Pearson r values are shown with significance flags. Reveals which culture signals are most predictive of financial outperformance within the selected GICS group.
Scatter plot where each dot is a company. The X-axis is its composite culture score (correlation-weighted across all dimensions) and the Y-axis is its composite business performance score (normalised within its GICS peer group). The regression line and R² measure how tightly culture tracks performance within the current filter.
Two views of the culture-performance relationship broken down by group. A 3×3 summary matrix shows company-count-weighted average R² and slope across all grouping levels (Sector / Industry / Sub-Industry) and score types (Combined / Hofstede / MIT). A scatter plot then shows the individual groups — dot position encodes R² (Y) and slope (X), dot size encodes company count, colour encodes statistical significance.
Export Data downloads the company-level culture and performance dataset as a CSV. Data Status shows which companies have been extracted, scored and linked to financial data. Extraction Manager lets you trigger or pause Glassdoor data extraction on a sector-by-sector basis.
Select a company to view detailed culture analysis in the other tabs.
Six dimensions - position shows company's stance on each spectrum
Nine dimensions on a 0-10 scale (higher = stronger presence)
Discover which culture dimensions are most strongly associated with business performance. This analysis correlates Hofstede and MIT culture scores with key financial metrics including ROE, AUM growth, and shareholder returns.
Compare a company's culture profile against the industry average and see how each dimension correlates with business performance.
Hofstede Score
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MIT Big 9 Score
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Combined Score
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Company score vs industry average. Bar color indicates correlation with performance (green = positive, red = negative).
Company score vs industry average. Bar color indicates correlation with performance (green = positive, red = negative).
Quarterly overall culture rating for the selected company compared to industry average.
X-axis: difference from industry avg. Y-axis: correlation with performance. Top-right = outperform in dimensions that matter.
X-axis: difference from industry avg. Y-axis: correlation with performance. Top-right = outperform in dimensions that matter.
Explore the relationship between culture scores and composite business performance. Each dot represents a company in the selected filter, colored by business model category.
For each group, a linear regression is run between the culture score and composite business performance of the companies in that group. The plot shows how tight the fit is (R² on the Y-axis) and how positive the relationship is (slope on the X-axis). Groups in the top-right have a strong, positive culture-performance relationship.
Weighted-average R² (goodness of fit) and slope across all groups at each level / score type. Weights = number of companies per group.
| Grouping Level | Combined | Hofstede | MIT Big 9 |
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Download stored review data as CSV files to verify extraction completeness. All data is exported directly from the database.
Download every review across all companies as a single CSV file. Includes all fields: ratings, text, sub-ratings, location, and more.
Download All Reviews CSVDownload a summary showing each company's extraction status: review counts, ratings, sector, and how many reviews are stored in the database.
Download Summary CSVSelect a company to download its reviews as a CSV file.
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Manage the extraction of Glassdoor reviews for all 2,442 companies across 11 GICS sectors. Extraction proceeds sector by sector. Existing company data is preserved -- duplicate reviews are automatically skipped.
Fetches only reviews posted since the last extraction for every company that already has a Glassdoor company ID. Pages are requested in most-recent-first order; the job stops for each company as soon as two consecutive pages contain entirely known review IDs, so it only downloads what is genuinely new.
Processes extracted review text through the Hofstede and MIT Big 9 keyword analysis to generate culture dimension scores. Run this after extraction to ensure all companies have scores.
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Real-time view of how much data has been collected across all three sources for the 2,442 companies in scope.
Employee Reviews
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Culture Analysis
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Financial (FMP) Data
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| Sector | In Scope | Reviews | % | Scored | % | FMP Eligible | FMP Fetched | % |
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